Bricky Bot vs Brickwise
Weighing up Bricky Bot vs Brickwise? Both are AI that does the property work instead of just recording it. Brickwise AI is built for property managers with hundreds or thousands of units: its assistant, Alice, answers every call and message and dispatches repairs within your limits. Bricky Bot is built for people who let room by room, works in SpareRoom, OpenRent and WhatsApp, and waits for your ✅.
Luke AshtonFounder of Bricky Bot and Based Lettings · Updated The short answer
- Choose Brickwise if you manage hundreds of units or more on a system like AppFolio, Yardi or Reapit, your phones ring day and night, and you want AI to answer, triage and dispatch inside spend limits you set, priced per unit.
- Choose Bricky Bot if you run HMOs, co-living or rent-to-rent, your lettings happen on SpareRoom, OpenRent and in the house WhatsApp groups, and you want every message drafted for a person to approve before it goes.
- The honest line: Brickwise answers phone calls and SMS in any language, contacts many contractors at once and can act without waiting for you, which Bricky Bot doesn’t. Brickwise’s pages don’t mention HMOs, rooms or SpareRoom; that is where Bricky Bot was built.
What Brickwise does well
Brickwise AI is run by Brickwise Labs, a Y Combinator company (its F2025 batch) headquartered in London, with a UK company, Brickwise Labs Ltd, for UK customers. Its founders ran a property management firm with 130 properties before building it (about Brickwise), and it says it has customers in the UK, the US, Europe, the Middle East and Asia, with “over 100k units managed”. A few things stand out on its own pages:
- Every channel, every hour. Alice answers calls, SMS, WhatsApp and email 24/7, in the tenant’s own language, in “around three seconds”, and keeps each tenant’s channels in one thread (Brickwise tenant communication). You can test it before a demo by reporting a made-up leak to its UK number.
- Repairs from report to sign-off. Diagnostic questions, a guided fix where one exists, triage by urgency, then contractors contacted in parallel, access booked, the job chased to completion and the invoice matched to the work order (Brickwise maintenance).
- Clear limits on what the AI can do. You set office hours, per-repair spend caps, monthly property budgets and callout limits; quotes over them, leases for signature, deposit deductions, legal notices and mass broadcasts wait for a person, and every action is logged (Brickwise security and data protocol, updated 23 October 2026).
- Keep your system. It works on top of 13 property management systems, including AppFolio, Reapit, Yardi, Rent Manager and MRI, with a two-way sync, or from spreadsheets if you have none (Brickwise integrations).
- A published price and a trial. From $3 to $7 per unit per month depending on portfolio size, per unit with no enterprise minimum, and a 7-day free trial (Brickwise AI property manager, Brickwise for small operators).
It also covers leasing (listings, qualifying, viewings), rent collection with payouts, compliance certificates, accounting entries and owner statements. One thing to know: its own site ran a public competition to choose a new company name (“Choose our name”), so Brickwise may be called something else before long. What its pages don’t cover is the room-by-room world: HMOs, SpareRoom, OpenRent and the shared-house WhatsApp group.
Side by side
Brickwise facts are from Brickwise’s own website, checked 26 October 2026. “Not stated” means we couldn’t find it there.
| Brickwise | Bricky Bot | |
|---|---|---|
| What it is | An AI property management platform; Alice runs day-to-day operations “end to end” | An AI lettings team of eight specialists, working in a full property CRM |
| Built for | Property managers, letting and estate agents and institutional landlords with “hundreds to the thousands” of units | HMO landlords, co-living and rent-to-rent operators, and letting agents |
| Who does the day-to-day work | Alice, on her own inside the limits you set; high-consequence actions wait for a person | The AI team drafts and does it; a person approves anything that goes out |
| HMOs and rooms | Not stated; student housing is covered as shared group leases | Built running HMOs: a record and tenancy per room, the licence and every certificate tracked per house |
| Enquiries and viewings | Posts listings, qualifies prospects and books viewings into your team’s calendar | Syncs every SpareRoom and OpenRent thread, drafts replies, books viewings, tracks each lead to a signed tenancy |
| Phone calls | Inbound calls answered 24/7; faults diagnosed over the phone | Doesn’t take calls |
| Talking to tenants | Calls, SMS, WhatsApp and email in the tenant’s language, logged to your PMS | Runs the WhatsApp groups you already have, each linked to its house, lead or contractor record |
| Referencing and tenancies | Not stated in detail; leases for signature need a person’s approval | Orders referencing through your own OpenRent account and follows it to a decision; tenancy sent for e-signature after your approval; photo inventory and move-in and move-out checklists |
| Repairs | Triaged, contractors contacted in parallel, dispatched within spend limits, chased, invoice matched | Logs the job with photos, suggests a known fix, drafts the booking to the contractor who covers that house for your ✅ |
| Compliance | Certificates tracked across properties; Alice can trigger the renewal | Tracks every certificate on every property, opens each renewal inside its lead time, suggests the dates from the certificate PDF for you to confirm |
| Rent and money | Rent collection with deductions before payouts, arrears chased, ledger entries posted, owner statements | Never holds or moves money. Matches each line of your bank statements to rent, a cost or a payout; spots late and short rent; drafts landlord statements. Not accounting or MTD software |
| Other systems | Works on top of 13 PMSs (AppFolio, Reapit, Yardi and more) with a two-way sync, or spreadsheets | Signs in to your own SpareRoom, OpenRent and WhatsApp accounts; doesn’t connect to Brickwise |
| Where it runs | Cloud, in the browser, with a mobile app for field staff | Your own Mac or Mac mini; your team uses any browser or phone, and tenants use WhatsApp |
| Price | From $3 to $7 per unit per month by portfolio size; no enterprise minimum; 7-day free trial | See pricing on brickybot.com |
By our own arithmetic from Brickwise’s published range: 500 units at $3 to $7 a unit is $1,500 to $3,500 a month. For a six-bed HMO, it depends on whether each room counts as a unit, which Brickwise doesn’t say: six units would be $18 to $42 a month, one unit $3 to $7. The price is in dollars on a page written for US property managers; ask Brickwise for a UK quote.
The real difference: running a portfolio’s front desk vs running the houses
Take an evening at a property manager with 500 flats. A tenant rings at 11pm: the radiator isn’t heating. Alice answers, asks the diagnostic questions, walks the tenant through bleeding it, and when that doesn’t work, contacts several heating engineers at once, books the first one within the spend limit and writes the job back to the property management system. The quote over the limit waits for a manager in the morning; the rest is done.
Now take an evening at a six-bed HMO. A SpareRoom enquiry comes in for room 3, and someone posts a photo of a dripping shower in the house WhatsApp group. Bricky Bot’s Enquiry Manager drafts the reply with viewing slots that suit the house, and the maintenance bot logs the leak against the house, suggests a fix and drafts the booking to the plumber who covers it. Nothing goes until you approve it with a ✅, in the app or straight from WhatsApp. In the morning, the Listings Manager has room 3’s advert ready for your own SpareRoom and OpenRent accounts.
The honest difference runs both ways. Brickwise takes phone calls, speaks the tenant’s language on every channel, reaches many contractors at once and can act without waiting for you, which suits a team covering hundreds of doors. Bricky Bot doesn’t take calls and sends nothing unapproved beyond the automatic replies you switch on. If your work is a large portfolio on a property management system, Brickwise fits it better; if it is rooms, shared houses and WhatsApp, Bricky Bot does.
Who does which job
- Brickwise: tenant calls and messages around the clock, repair triage and contractor dispatch, leasing enquiries, rent collection and arrears, compliance, ledger entries and owner statements, on top of your property management system.
- Bricky Bot: room adverts, SpareRoom and OpenRent enquiries and viewings, shared-house WhatsApp groups, repairs with your own contractors, certificate renewals, rent matching and landlord statements, all prepared for a person to approve.
- Both, in different ways: answering tenants out of hours, keeping repairs moving, tracking certificates and preparing owner or landlord statements.
Who each is for
- Brickwise suits property management companies, agents and institutional landlords with hundreds or thousands of units, across multifamily, single-family, student housing and build-to-rent, who want calls and repairs handled by AI on top of the system they already use (Brickwise AI platform overview).
- Bricky Bot suits HMO landlords, co-living and rent-to-rent operators and letting agents who let room by room and want the day’s work taken off their plate, while keeping the final say on everything that goes out. For the wider field, see our guide to the best AI lettings software in the UK.
Using both, or switching
A property manager could run both: Brickwise on the phones for its blocks and single lets, and Bricky Bot for its HMO and room stock. Bricky Bot doesn’t connect to Brickwise, so each runs in its own account. If you’re moving into Bricky Bot, we move your houses, rooms, tenants and landlords, certificates and their dates, and files across. Migration is included, and you can export everything from Bricky Bot in open formats too.
If HMOs are most of what you run, see how Bricky Bot works as HMO management software, or as lettings agent software for an agency. Comparing other AI tools? Read Bricky Bot vs Latch and Bricky Bot vs Autoprop, or Bricky Bot vs COHO for HMO software.
Questions people ask
What is the main difference between Brickwise and Bricky Bot?
Both are AI that does property work rather than just recording it. Brickwise AI is an AI property management platform for property managers, agents and institutional landlords with portfolios in the hundreds to the thousands of units: its assistant, Alice, answers tenant calls and messages around the clock, triages repairs, dispatches contractors within your spend limits and writes everything back to your property management system. Bricky Bot is built for HMO landlords, co-living and rent-to-rent operators and letting agents who let room by room: its specialist bots work in SpareRoom and OpenRent inboxes and the house WhatsApp groups, and a person approves every message before it goes.
How much does Brickwise cost?
Brickwise’s US landing page says pricing is “from $3 to $7 per unit per month depending on portfolio size”, and its small-operators page says pricing is per unit without an enterprise minimum. It offers a 7-day free trial. We found no price in pounds on its site (checked 26 October 2026). Bricky Bot’s prices are on brickybot.com/#pricing.
Is Brickwise for HMOs and small landlords?
Brickwise says it is built for portfolios “in the hundreds to the thousands in units”, and its small-operators page covers operators under 1,000 units. Its solutions pages cover multifamily, single-family, student housing, affordable housing, HOA and build-to-rent. We found no mention of HMOs, rooms, SpareRoom or OpenRent on its pages. Bricky Bot was built running HMOs: a record and tenancy per room, the licence and every certificate tracked per house.
Does Brickwise act on its own?
Yes, inside the limits you set. Its terms say Alice “acts autonomously only within the parameters configured by Customer”: office hours, per-repair spend caps, monthly property budgets and callout limits. Quotes over those limits, leases sent for signature, deposit deductions, legal or eviction notices and mass broadcasts need a person’s approval, and its security page says Alice cannot move money without explicit human authorisation.
Does Brickwise answer the phone and use WhatsApp?
Yes. Brickwise says Alice answers calls, SMS, WhatsApp and email 24/7, in the tenant’s own language, and logs each conversation to your property management system; you can test it by reporting a made-up leak to its number. Bricky Bot works in the WhatsApp groups you already run, drafts each reply for your approval, and doesn’t take phone calls.
Does Brickwise replace my property management software?
No, by its own pages: it works on top of your existing system with a two-way sync, and lists AppFolio, Reapit, Yardi, Rent Manager, Buildium, Entrata, RealPage, MRI and others; it can also work from spreadsheets. Bricky Bot is a full property CRM with the AI team working inside it, so for most HMO operators it is the system rather than a layer on one.
Does Bricky Bot message tenants on its own?
Only the automatic replies you switch on, such as the out-of-hours holding reply. Every other message, advert, booking or payment the team prepares waits for a person’s approval, in the app or straight from WhatsApp.
See the team do the work
A short demo of Bricky handling real lettings work: enquiries, WhatsApp, repairs and approvals, with nothing sent until you say so.
Book a demoSources
- Brickwise AI home page and FAQ (checked 26 October 2026)
- About Brickwise AI (checked 26 October 2026)
- Brickwise: tenant communication (checked 26 October 2026)
- Brickwise: maintenance (checked 26 October 2026)
- Brickwise integrations (checked 26 October 2026)
- Brickwise for small operators (checked 26 October 2026)
- Brickwise: AI property manager (pricing) (checked 26 October 2026)
- Brickwise security and data protocol (updated 23 October 2026, checked 26 October 2026)
- Brickwise terms of service (updated 23 October 2026, checked 26 October 2026)
- Brickwise AI platform overview (checked 26 October 2026)
- Brickwise: Choose our name (checked 26 October 2026)
Brickwise is a trademark of its owner. Bricky Bot isn’t affiliated with Brickwise. If anything here is out of date, email hello@brickybot.com and we’ll correct it.