Best AI lettings software in the UK (2026): an honest list
AI lettings software went from a handful of chatbots to a crowded market in about a year. Here’s who’s actually selling it in the UK, what each one does, who it’s for and what it costs where the price is public.
Luke AshtonFounder of Bricky Bot and Based Lettings · Updated Who wrote this
We make Bricky Bot, so we’ve listed it first. Everyone else is described from their own website, in their own words where possible, with prices checked 1 October 2026, and with what each is genuinely good at. If we’ve got something wrong about your product, email hello@brickybot.com and we’ll fix it.
The short answer
- HMOs and room-by-room lets, run over WhatsApp: Bricky Bot (ours), an AI lettings team with every message approved by a person.
- Self-managing landlords on a budget: Latch, free for up to 3 leases.
- Agencies keeping their current CRM: Cinnamon’s AI agents, or the AI built into Alto and Reapit.
- An AI-run agency operation at a published price: Autoprop (£500/month); see Bricky Bot vs Autoprop.
- Large portfolios that want calls and repairs run by AI: Brickwise; see Bricky Bot vs Brickwise.
- Just the phones: Lettings Quest.
- Compliance and paper trails: LettingsPilot.
How we chose
- Sold in the UK to letting agents or landlords, with AI that does lettings work, not just a chatbot on a website.
- Verifiable. Every fact comes from the vendor’s own public website, checked 1 October 2026. Products we couldn’t verify there were left out.
- Compared on what matters day to day: who it’s built for, how the AI works (an assistant, one AI manager, or a team of agents), whether a person approves what goes out, and published price.
- No rankings by star rating or “score”: the best one depends on what you let and how you work.
New to the category? Start with what an AI lettings team is, and the questions to ask any vendor.
At a glance
| Product | Good for | Published price |
|---|---|---|
| Bricky Bot | HMO and room-by-room operators who live in WhatsApp and want the work done, with a person approving everything that goes out. | Per tenant + your AI plan |
| Latch | Self-managing landlords who want low-cost software with an AI helper built in. | Free; Pro £20/mo; Enterprise £40/mo |
| Cinnamon | Established agencies that want AI agents on top of the CRM they already use, across sales and lettings. | Not published |
| Autoprop | Letting agencies that want an AI-run operation with a clear, published price. | £500/mo (Agency Plan) |
| Vindey | Operators with high enquiry volumes across many channels and languages. | By units (e.g. 50 units £235/mo) |
| LettingsPilot | Landlords and agents who want compliance, documents and paper trails handled with AI. | From £129/mo + per property |
| Lettings Quest | Agencies losing calls after hours that want the phone covered without changing their software. | Not published |
| Brickwise | Larger portfolios that want voice and maintenance handled by AI. | Not published |
| Goodlord | Agents who want AI built into referencing and move-ins. | Not published |
| Reapit | Sales-and-lettings agencies that want AI added to a full agency CRM. | Not published |
| Alto | Agencies that want AI drafting across sales and lettings in one CRM. | Not published |
Prices from each vendor’s own website, checked 1 October 2026. Check VAT and add-ons with the vendor.
The list
1. Bricky Bot (our product)
What it is. An AI lettings team: eight specialist AI staff that answer SpareRoom and OpenRent enquiries, run WhatsApp groups with tenants, landlords and contractors, chase repairs, track compliance and follow deposits, rent and landlord statements, on top of a full property CRM.
Who it’s for. HMO landlords, co-living and rent-to-rent operators, and letting agents who let room by room. Built inside Based Lettings, a working HMO agency.
How the AI works. Nothing goes out on its own: every message, advert, booking or payment waits for a person’s ✅, in the app or from WhatsApp, and every action is logged. Runs on your own Mac or Mac mini, or on Bricky Cloud, and uses the AI plan you already have (such as ChatGPT), paid to your provider directly. Signs in to your own accounts; it isn’t affiliated with SpareRoom, OpenRent or WhatsApp.
Price. Per tenant, plus your own AI plan: see pricing on brickybot.com.
Good for: HMO and room-by-room operators who live in WhatsApp and want the work done, with a person approving everything that goes out.
2. Latch
What it is. All-in-one landlord software with an AI property manager called “Matt”, covering rent matching, maintenance triage, compliance alerts, tenant enquiries and financial reports.
Who it’s for. UK landlords managing their own properties, including portfolio, HMO and overseas landlords; it presents itself as an alternative to a letting agent.
How the AI works. One AI property manager inside the platform. Latch says Matt “handles tenant inquiries around the clock” and that AI “diagnoses issues, requests photos, and assigns the right contractor”.
Price. Free plan for up to 3 leases, Pro £20/month, Enterprise £40/month (uselatch.co.uk/pricing, checked 1 October 2026).
Good for: Self-managing landlords who want low-cost software with an AI helper built in.
3. Cinnamon
What it is. An “AI workforce” for estate and letting agencies, with named agents: “Negotiator Nancy” (viewings, lead follow-up, new instructions) and “Property Manager Pete” (tenant tickets, contractor chasing, compliance dates).
Who it’s for. UK estate and letting agencies, including franchise and multi-branch groups.
How the AI works. Works within the agency’s existing CRM rather than replacing it. Cinnamon says it offers “full visibility and human approval controls” and UK-based data hosting.
Price. Not published; book a demo (cinnamon.io, checked 1 October 2026).
Good for: Established agencies that want AI agents on top of the CRM they already use, across sales and lettings.
4. Autoprop
What it is. An AI platform that runs a lettings operation: enquiries and viewings, referencing and tenancy set-up, maintenance, compliance, rent collection and arrears follow-up.
Who it’s for. UK letting agencies.
How the AI works. Autoprop says it “runs the operation, provides reports, and brings you the handful of things that need your say-so”. Its pricing page says “protected actions remain review-only”, while other actions can run automatically when a rule is switched on.
Price. Agency Plan £500/month, optional add-ons priced separately, free pilot (autoprop.ai/pricing, checked 1 October 2026).
Good for: Letting agencies that want an AI-run operation with a clear, published price.
5. Vindey
What it is. An agentic AI platform for the tenant lifecycle: enquiries, viewings, applications and screening, tenancy agreements and renewals, maintenance triage and rent reminders.
Who it’s for. Landlords, letting agencies, property managers, student accommodation and build-to-rent operators. London-based.
How the AI works. Handles enquiries across phone, email, WhatsApp and SMS in many languages, and includes UK-specific steps such as right to rent checks.
Price. Priced by number of units; its example is 50 units at £235/month (vindey.com/pricing, checked 1 October 2026).
Good for: Operators with high enquiry volumes across many channels and languages.
6. LettingsPilot
What it is. AI lettings management with a co-pilot called “Pilot” that watches certificate expiries, handles maintenance requests, reconciles rent from bank statements and keeps an audit trail of communications.
Who it’s for. Landlords, letting and estate agents, property managers and local councils in the UK.
How the AI works. A co-pilot focused on documents, deadlines and evidence. LettingsPilot says that “when eviction becomes necessary, everything is already in order”.
Price. Starter £129/month + £1.75 per property (up to 50), Growth £179 + £1.50 (51–150), Professional £249 + £1.25 (151–300), Enterprise from £549; 14-day free trial (lettingspilot.co.uk/pricing, checked 1 October 2026).
Good for: Landlords and agents who want compliance, documents and paper trails handled with AI.
7. Lettings Quest
What it is. An AI voice agent that answers an agency’s phone around the clock, works out who’s calling (tenant, landlord, buyer, vendor), books viewings or valuations, logs repairs and writes call summaries to the CRM.
Who it’s for. UK estate and letting agents, particularly independent and small multi-branch agencies.
How the AI works. Phone only: it “answers your phone 24 hours a day and books the viewing or valuation while the caller is still on the line”.
Price. Not published; depends on call volume, lines and branches (lettings.quest, checked 1 October 2026).
Good for: Agencies losing calls after hours that want the phone covered without changing their software.
8. Brickwise
What it is. An AI property management platform with an assistant called “Alice” covering leasing, maintenance, tenant communication, rent collection and compliance, including answering calls.
Who it’s for. Operators of multifamily, single-family rental, student housing, affordable housing, HOA and build-to-rent portfolios.
How the AI works. Brickwise says it “answers every call, chases every job to completion and logs every action”, and that “your managers approve the work instead of coordinating it”.
Price. Not published; book a demo (brickwiseai.com, checked 1 October 2026).
Good for: Larger portfolios that want voice and maintenance handled by AI.
9. Goodlord
What it is. Lettings software covering referencing, tenant payments, compliance checks and utilities, which describes itself as “the AI-powered platform that runs the tenancy”.
Who it’s for. Letting agents, with services for landlords and tenants.
How the AI works. AI in specific steps: “AI-powered identity verification, and advanced fraud detection” in referencing, and Tenancy Talks, which “reads every update the day it lands”.
Price. Not published; book a demo (goodlord.com, checked 1 October 2026).
Good for: Agents who want AI built into referencing and move-ins.
10. Reapit
What it is. Agency software that brings sales, lettings and property management into one system, used by agencies from start-ups to national chains.
Who it’s for. UK and Irish estate and letting agencies.
How the AI works. Reapit AI features inside the CRM, such as “AI Property Descriptions”.
Price. Not published; request a demo (reapit.com, checked 1 October 2026).
Good for: Sales-and-lettings agencies that want AI added to a full agency CRM.
11. Alto
What it is. A CRM for UK estate and letting agents that describes itself as AI-native, with “Alto Intelligence”: an appraisal builder, listing writer, property matcher, progression chaser, message writer and “Alto IQ” for business questions.
Who it’s for. UK estate and letting agencies, from single branches to multi-branch groups.
How the AI works. AI tools inside the CRM that draft and suggest for the agent.
Price. Not published on its homepage (altosoftware.co.uk, checked 1 October 2026).
Good for: Agencies that want AI drafting across sales and lettings in one CRM.
Shortlisting for shared houses? Our page on HMO management software sets out the six jobs HMO software has to cover.
Established HMO software, without AI agents
Two names HMO operators often already use. Neither describes AI agents on its own website as of 1 October 2026, but both handle rooms well.
- COHO is property management software for landlords, letting agents and rent-to-rent operators, with HMO and shared-living support. It counts “a room or property you rent to a paying tenant” as a unit: £30/month up to 12 units, then £2.50 per unit a month up to 100, with eSigning (£1 an envelope) and referencing (from £18.50) as extras (coho.life/management/pricing, checked 1 October 2026).
- Arthur Online is property management software for letting agents, self-managing landlords, student and social housing, with a room / unit / building hierarchy it describes as “particularly useful for HMOs”. Plans from £82.50/month (Standard, 55 units included, £1.50 per extra unit, billed annually) (arthuronline.co.uk/pricing, checked 1 October 2026).
Not software you can buy: Dwelly
Dwelly comes up in searches for AI lettings, but it isn’t a software vendor. It offers “acquisitions and succession planning for UK lettings agents”: it buys independent agencies, keeps their branding, and runs them using its own AI. Worth knowing if you’re thinking of selling your agency; not an option if you want AI for the one you run.
Before you sign up
- What goes out without approval? Ask for the exact list of actions that run on their own.
- Who pays for the AI? Some prices include AI usage; Bricky Bot uses your own AI plan instead.
- Rooms or properties? If you run HMOs, check that rent, deposits, adverts and compliance work per room.
- Where’s the data, and can you take it with you?
Questions people ask
What is the best AI lettings software in the UK?
It depends on what you let and who does the work. For HMOs and room-by-room lets run over WhatsApp, Bricky Bot (our product) was built for exactly that. For self-managing landlords on a budget, Latch has a free plan. For agencies wanting AI on top of their existing CRM, look at Cinnamon, Alto or Reapit. To cover the phones, Lettings Quest. For a fully AI-run agency operation at a published price, Autoprop.
How much does AI lettings software cost?
Published prices we found on 1 October 2026 range from free (Latch’s plan for up to 3 leases) to £500 a month (Autoprop’s Agency Plan), with per-unit pricing in between (Vindey, LettingsPilot). Many vendors don’t publish prices. Check whether AI usage is included or whether you pay an AI provider separately.
Is there AI property management software built for HMOs?
Bricky Bot is built for HMOs, room by room, by an HMO agency. Latch lists HMO landlords among its users, and established HMO software such as COHO and Arthur Online handles rooms, though we found no AI agents on their own websites as of 1 October 2026.
Does AI lettings software send messages to tenants on its own?
Some does, some doesn’t, and many let you choose per action. Bricky Bot sends nothing without a person’s approval; Cinnamon describes human approval controls; Autoprop keeps protected actions review-only. Ask every vendor exactly what goes out unapproved.
Is Dwelly AI lettings software?
No. Dwelly buys UK lettings agencies and runs them, using its own AI internally. It isn’t software you can buy for your own agency.
See Bricky at work
Bricky is an AI lettings team for HMO landlords and letting agents: enquiries, WhatsApp, repairs, compliance and rent, with nothing sent until you approve it.
Book a demoSources
- uselatch.co.uk and pricing
- cinnamon.io
- autoprop.ai and pricing
- vindey.com and pricing
- lettingspilot.co.uk and pricing
- lettings.quest
- brickwiseai.com
- goodlord.com
- reapit.com
- altosoftware.co.uk
- coho.life/management and pricing
- arthuronline.co.uk and pricing
- dwelly.group
All vendor websites checked 1 October 2026. Prices and features change; check with each vendor before buying.